If you think someone is missing, conduct a brief ‘open door’ search of the address, grounds and outbuildings, to see if you can find them. If they are not where they should be, and you think this is unusual or that they might not be safe, then you should report them missing.
You can do this at any time, you do not have to wait 24 hours.
Dial 101, the police non-emergency telephone number, and tell them that you would like to make a missing person report. If you are very concerned for the person’s welfare or believe they are in immediate danger, dial 999 and ask for the police.
Tell the police operator if you have a specific concern for the missing person. An example would be if they are living with dementia, have a learning disability or take regular medication. If the person has been missing before, let the police operator know as a record of them may already exist and can be updated.
If you have already filled in a Life History or Herbert Protocol form, tell the police operator as this information can be used to help with the search.
If you don’t have a Life History or Herbert Protocol form, you may be asked to do the following:
This information to officers on patrol that can start looking for the person.
When someone you know goes missing, it can be a very traumatic experience.
Missing People is here for families and friends left behind, 24 hours a day, 365 days a year and provides free and confidential support.
All of our services are accessible via one number: 116 000
You can call or text 116 000, even if you have no credit on your phone. You can also email firstname.lastname@example.org
Our phones are answered by trained people who specialise in supporting the families and loved ones of missing adults and children.
Our team will listen and understand your unique situation, and they have the expertise to help you through a difficult time.
We’re here so you have someone to turn to whenever you need.